Contacting users via phone may not always be suitable especially if you are trying to reach a professional that is constantly on the go, or an entrepreneur that is managing a business.
Hence, implementing a multichannel outreach is a more ideal, effective and timely strategy to ensure that you reach your customer at the right time — by sending an initial message via email — or establishing a meaningful connection via LinkedIn.
Today, multichannel outreach is a strategic construct that allows business to engage, connect and identify the right audience.Â
But would this strategy require a more technological institution?
AI technologies such as JustCall understands that manual intervention especially in multichannel platforms may not be sustainable. Incorporating AI into this process gives it a more boost and edge.
Besides its highly innovative multichannel outreach, this blog will explore the other capabilities of JustCall — an all-in-one business communication platform connecting business with prospects and customers — and plans, and what is perhaps its better alternative and replacement.
JustCall: Understanding its Core Features and Capabilities
JustCall is the all-in-one business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. Plus, workflow automation with 100+ integrations and AI to grow your business.
Connect effortlessly: Handle calls, texts, and even WhatsApp messages – all from a single platform.
Automate workflows: Freeing up time to focus on what matters — revenue & retention.
Use real-time assist and post-call AI insights to personalize customer interactions and cut call handling times by 40%.
Core Features and Capabilities
Calling
- Business phone numbers in 70+ countries
- Inbound and outbound calling
- Sales dialer (auto, predictive, and power dialers)
- Smart call routing
Text & email
- Send and receive SMS & MMS
- SMS workflows
- SMS bots
- Shared WhatsApp inbox
- Multi-level IVRÂ
- Shared email inbox
AI features
- Real-time agent assist
- AI coaching
- Sentiment analysis
- AI call scoring
- Live call monitoringÂ
- AI-powered SMS Copilot
- AI Voice Agent
JustCall Plans
Team
- Minimum Users Allowed: 2
- Features:
- Business phone system with CRM integrations
- Local numbers in 70+ countries
- Free calling & SMS credits
- AI-powered call transcription & summary
- Messaging suite (SMS, MMS & WhatsApp)
- 100+ CRM & data integrations
- IVR & call menus setup
- Team performance analytics & reporting
- API access & workflows
- AI voice agent add-on​
Pro
- Minimum Users: 2
- Includes Everything in Team, plus:
- Power dialer
- Bulk SMS campaigns
- Live call monitoring & coaching
- Queue callback
- Intelligent call routing
- Salesforce CTI integration
- Advanced roles & permissions
- Advanced analytics & reporting
- Higher API limits for scale
Pro Plus
- Minimum Users: 2
- Includes Everything in Pro, plus:
- Multi-channel AI-notetaker
- SMS Co-pilot
- Coaching comments
- Real-time agent assist lite
- AI-powered script compliance lite
- AI call scoring
- Custom & standard moments
- Sentiment analysis​
Business
- Price: Custom pricing
- Minimum Users: 10
- Includes Everything in Pro Plus, plus:
- Unlimited calling & SMS
- Single Sign-On (SSO)
- Enterprise-Grade SLA
- Enterprise-Grade Compliance (HIPAA, GDPR, etc.)
- Personalized onboarding
- Real-time agent assist
- AI-powered script compliance
- Dedicated phone support line
- Maximum API rate limits​
SalesPro
- Price: Custom pricing
- Minimum Users: 2
- Features:
- Sales Dialer:
- Free unlimited outbound calling, call transcription & summary
- Predictive dialer (up to 10 lines)
- Power & Dynamic dialer
- Local presence bundles add-on
- Workflows & automation
- Voicemail automation suite
- AI Coaching & Training:
- Real-time agent assist
- AI-Powered script compliance
- Live call transcription
- AI-Powered objection handling
- Manual & automatic call scoring
- Sentiment analysis
- AI voice agent add-on
- Core Communication Platform
- Sales Dialer:
Reviews from G2, Capterra and Trustpilot
G2: 4.3 out of 5 stars (2,165 reviews)
JustCall is praised for its seamless integration, user-friendly interface, and effective call management system, although some users note occasional connectivity issues.
Capterra: 4.2 out of 5 stars (216 reviews)
Users appreciate the easy setup and strong CRM integration but mention occasional issues with call reliability.
Trustpilot: 4.2 out of 5 stars (478 reviews)
Overall positive feedback, with some complaints regarding customer support and technical glitches.
Pros and Cons
ProsÂ
- Seamless Texting Function: The platform offers an easy way to send and receive SMS, MMS, and WhatsApp messages directly from the interface.
- Impressive Transcription and Recording: The AI-powered transcription and call summary features help teams save time and improve post-call analysis.
- CRM Integration: Integrates with major CRM systems, allowing teams to manage leads and contacts within a unified platform.
Cons
- Inconsistent Call Connectivity: Users have reported problems with call connectivity, where calls fail to connect or go straight to voicemail without any notice.
- Customer Support Challenges: Some users have highlighted inadequate customer support and difficulty in escalating technical issues.
- Technical Issues and Bugs: There are reports of bugs, particularly in mobile apps, such as delays in ringing, crashes, and issues with not sending texts.
- Notification System: The notification system can be problematic, with missed alerts for incoming calls and texts.
- Advanced Features Learning Curve: Some advanced features like AI-driven tools can have a steep learning curve, potentially overwhelming new users or teams not experienced with such functionalities.
Anybiz: More Than Just AI Cold Calling
JustCall offers tons of impressive features that makes it one of the best AI sales tools in the market. Furthermore, its staggering reviews gives it the necessary credibility for existing and new users.
The advantages of JustCall enables it to be an ideal outreach tool, helping its users automate their workflow and ensure consistent connection for its user’s prospect.Â
But can we consider JustCall as an overall solution for sales and marketing processes?
Here at Anybiz, it is our objective to ensure that each of our users obtain the most developed sales and marketing experience. To do this, we’ve developed various features, tools and technology that ensures improvement not just on your outreach capabilities, but for your entire sales strategy.
Features of Anybiz:Â
AI Sales Development Representative
Anybiz offers the most advanced AI sales agent in the market capable of boosting sales efficiency and closing more deals. Its effectiveness stems from incorporating a highly innovative machine learning algorithm and Large Language Model (LLM) sequence, to make sure that it can intelligently classify and understand your customer.
Along with the AI sales agent, we have also developed other features to completely maximize its capabilities in terms of outreach, brand awareness, and personalization.Â
Social Media Integration and Brand Awareness
Your network is your net worth.Â
This is a phrase that perfectly encapsulates the importance of social media in terms of brand awareness and developing your network to a targeted audience.Â
But most businesses may not have the luxury of time when it comes to fully engaging with their network.
You can integrate your social media accounts such as:
- X (formerly Twitter)
- Tiktok
And use the capabilities of our AI sales agent to post, like and perform other content engagement activities to establish your brand awareness and social media presence.Â
MultiChannel Outreach with 400 Million Prospect Database
-  Anybiz has one of the biggest personal lists that can help you acquire the right leads at the right moment. You can outreach up to 8,000 monthly leads using its multichannel marketing and engagement system of email, LinkedIn and AI cold calls; each can be leveraged depending on the engagement triggers. Here’s how:
For EmailÂ
- Email will be the preliminary contact during the outreach process. Since it institutes a more timely and non-forceful approach.Â
- Email is one of the channels that will allow your potential prospects to think about, and when they respond that means you got what they need, which gives you the opportunity to improve your lead generation.Â
- After ensuring that the initial contact is successful the AI agent will send an automated email followup. The contents may vary based on how the AI agent classified your potential prospect on its engagement level.Â
- Interested
- Has Buying Intent
- Meeting Intent, or is eager to schedule a meeting.
- Needed Follow Up.
- Already Request for a Price
- Requesting for Information
- Already Comparing Competitors
- Uses Competitor
- Referral
- Already gave you a Positive Feedback
- Upon sending follow ups the AI agent will also include a link of a customized landing page that will showcase your business to your potential prospects. Within this process, the AI agent will implement the designs automatically and immediately. This initiative is an exciting and professional way of presenting your company name, and showcase your unique selling point to your clients.Â
- By classifying their behavior, engagement level and characteristics the AI agent will then segment your prospect allowing a targeted communication providing you a better, faster and more effective way of closing deals faster.Â
For LinkedIn
- Our system also involves integration with LinkedIn, a social media network renowned for its platform that brings various professionals from a different field of expertise. Once integrated with LinkedIn, the AI agent can send a connection request, submit follow-up messages, and monitor other activities — such as views and message responses — to better cater your strategies.
AI Cold Calls
- The higher the engagement the higher its potential to close a sale, and one of the channels within the AI sales agent’s capabilities is its AI cold calls enabling phone call scheduling from your sales team as part of its outreach strategies.Â
AI Dashboard
You can monitor, manage and understand how your AI agent is doing with the AI dashboard. The dashboard can provide you with a comprehensive overview of the entire performance of the AI agents.
You can monitor the following such as:
- Provides insights into visitor interactions, how they engage and behave.Â
- Persona AwarenessÂ
- Gauges how well your persona understands your brand, values and how it can be different from your competitors.
- LinkedIn Post
- Shows connection request, messages sent, and profile views
- Total Outreach and Engagement
- Supplies view of initial outreach messages and follow-ups
- Call Activity
- Confirm if your calls have been ignored or answered
- Social Media Performance
- Track engagement across Facebook, X, and LinkedIn
To implement a tailored marketing strategy and ensure accurate data we’ve also developed a website tracking system, giving you a glimpse on which prospect visited your website, track their engagement level and its overall performance.
You can set up Anybiz’s website visitor tracker from the following:
- Google Tag Manager (GTM)
- WIX
- Hubspot
- Squarespace
- Pardot
- GoDaddy
- Weebly
- WordPress
Adeline AI for Email Deliverability
Email remains as one of the most effective outreach tools in the market, but one of the things that many email marketers often neglect is its email deliverability.Â
Adeline AI leverages AI and is designed to optimize email deliverability and outreach efforts. Adeline contributes higher engagement and better inbox placement by offering the following key features:
Personalized Warmup Plans
Maximizing email deliverability and reducing the chances of your emails landing in spam.Â
Predicting Optimal Sending Times
Analyze real-time sending performance to predict the optimal times and frequencies for your emails improving engagement rates and ensure recipients are not overwhelmed by receiving tons of emails.Â
Spam Risk Detection
Evaluate email content, subject lines, and sender reputation to help keep your messages out of spam folders and flag emails with a high probability of being marked as spam due to issues in the content format.
ROI Calculator
One of the features that is useful for your business development is Anybiz’s ROI calculator. It can provide you with an estimated amount of profit generated by the AI sales agent and supplies valuable information that can fine tune your sales strategy.Â
The calculator highlights cost savings, improved outreach efficiency, and compares the performance of AI-driven SDRs with traditional human SDRs.
Here’s how to use it:
- Enter your website domain.
- Add your expected Customer Lifetime Value (CLV).
- Select your target country for outreach.
- Get your ROI estimate instantly.
Dedicated Customer Success Management
While we’ve designed our system to be as user-friendly as possible, we also provide a dedicated Customer Success Manager to assist with setup, troubleshooting, and offering guidance to ensure you get the most out of our product.
CRM Integration
AnyBiz is capable of integrating its system with popular CRM software, such as Hubspot, allowing you to manage your leads, contacts and outreach campaigns.Â
The AI agent can also be customized to ensure that your messages feel personalized, increasing your chance to obtain a successful business campaign.Â
- Messaging Tab: Select the type of message you want to send. You can personalize email introduction or its follow-up, depending on the prospect’s engagement level.Â
- Note: You can also customize LinkedIn messagesÂ
- Messaging Tab: Select the type of message you want to send. You can personalize email introduction or its follow-up, depending on the prospect’s engagement level.Â
- Language Tab: You can choose any language you think your prospect is more comfortable with, making your prospects feel like you’ve taken the time to understand their language and culture.Â
- Tone of Voice: You can choose from:
- FormalÂ
- Professional
- Friendly
- Conversational.Â
Comparison Features: Anybiz vs JustCall
Feature
AnyBiz
JustCall
Anybiz and JustCall
Both JustCall and Anybiz are powerful tools designed to enhance communication and sales processes, but they offer different solutions. JustCall excels in providing a unified communication platform with features for managing calls, texts, and emails. It’s ideal for businesses that need to streamline communication with customers.
However, the extensive capabilities of Anybiz when it comes to providing automation, multichannel outreach and ROI calculator gives it a more solid edge giving its users the ability to improve your overall sales performance and maximize efficiency.Â
Try it out by booking a demonstration meeting today or try out our product for 7 days at no extra cost!
